Privacy Policy

Effective Date: 28/04/2025

Introduction

Welcome to Wiltshire Pest Services Ltd (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://wiltshirepestservices.co.uk.

Information We Collect

When you use our website, we may collect the following personal information:

Personal Data: Name, email address, and telephone number (collected via contact forms).

Cookies & Tracking Data: Information collected via cookies and third-party tracking tools such as Google Analytics, Facebook Pixel, and Google Ads tracking.

How We Use Your Information

We collect and use your personal information for the following purposes:

• To respond to enquiries submitted through our contact forms.
  
  
• To analyse website traffic and improve the user experience (via Google Analytics).
  
  
• To conduct marketing campaigns through third-party advertising services.
  
  

Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with the following third parties:

• Google Analytics: To monitor website performance and user behaviour.
  
  
• Facebook Pixel & Google Ads: For targeted advertising and marketing purposes.
  
  
• Email Marketing Services: If you opt into our communications.
  
  

Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience and gather analytics data. By using our website, you agree to the use of cookies for the following purposes:

• Analytics: Understanding how users interact with our site.
  
  
• Advertising: Serving relevant advertisements via third-party platforms.
  
  

You can manage your cookie preferences through your browser settings.

Data Protection & Security

We implement appropriate security measures to protect your personal data, including:

• Secure hosting and encryption of sensitive information.
  
  
• Limited access to personal data, restricted to authorised personnel only.
  
  

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or until a user requests its deletion.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
  
  
• Correction: Request corrections to inaccurate or incomplete data.
  
  
• Deletion: Request the deletion of your personal data.
  
  
• Objection: Object to processing based on legitimate interests.
  
  
• Data Portability: Request the transfer of your data to another provider.
  
  

To exercise these rights, please contact us at info@wiltshirepestservices.co.uk.

Compliance with GDPR

As we operate within the United Kingdom, we comply fully with the General Data Protection Regulation (GDPR). If you have any concerns regarding our data handling practices, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@wiltshirepestservices.co.uk
Website: https://wiltshirepestservices.co.uk